Services

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Our technology will immediately conquer you.
Our services will entice you time and time again.

A.Celli features a knowledgeable, efficient and consistently available Customer Service structure, strongly focused on supplying the best assistance and assiduous service.
The goal is simple: establishing long-term relationships with its sales partners based on growth and development in a spirit of mutual satisfaction.
The professional figures at A.Celli devoted to this mission possess a thorough knowledge of the field, the markets and of all production or technical aspects.
Contact us: we will handle any issue in practical fashion, intelligently and fast.

Services

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Technical services/Assistance

Always side-by-side with A.CELLI technology, everywhere.

A.Celli’s Customer Service is a dynamic structure capable of rendering high-level post-sales services such as mechanical assistance and automation support, wire and web services, on-site interventions, preventive maintenance and machine audits.

And everything is developed based on the specific presence in three geographic areas in order to guarantee global service coverage.

Technicians highly specialized in mechanics, electronics, programming, all at your complete disposal, able to supply the right answers and the most effective solutions.

Thanks to VPN technology, A.Celli can set up immediate communication with its customers throughout the world.

  • 24/7 phone and emergency assistance
  • VPN Teleservice
  • On-site technical interventions
  • Process supervision
  • Training programmes
  • Machine safety audits
  • Technical documentation
  • Local assistance worldwide
A.Celli Paper Contacts
Riccardo Cattani
ACelli-CATTANI-BWACelli-CATTANI-IST
Phone: +39 0583 984488
Mobile: +39 345 0978270
E-mail: r.cattani@acelli.it
Skype: riccardo_cattani1
Franco Howard
ACelli-HOWARD-BWACelli-HOWARD-IST
Phone: +39 0583 984443
Mobile: +39 348 1548151
E-mail: f.howard@acelli.it
Skype: howardfranco
Pierangelo Parenti
ACelli-PARENTI-BWACelli-PARENTI-IST
Phone: +39 0583 984483
Mobile: +39 348 9363364
E-mail: p.parenti@acelli.it
Skype: pier7o
A.Celli Nonwovens Contacts
Alessandro Altieri
A-Celli-ALTIERI-BWACelli-ALTIERI-IST
Phone: +39 0583 2117912
Mobile: +39 348 3747712
E-maila.altieri@acelli.it
Skype: alessandro_altieri
Gabriele Phelan
ACelli-PHELAN-BWACelli-PHELAN-IST
Phone: +39 0583 2117935
Mobile: +39 347 8686386
E-mailg.phelan@acelli.it
Skype: gabriele-phelan.
Giovanni Pippi
Phone: +39 0583 211761
E-mailg.pippi@acelli.it
Skype: giovanni_pippi
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Updates & Retrofits

Improving productivity, increasing efficiency and safety.

A.Celli’s experts are available for consultancy regarding machinery and software updates, for machine audits and for detailed control planning aimed at reducing safety risks and optimizing the system’s productivity. Thanks to our experience, we can pinpoint solutions even for the most dated machines, improving their performance as far as productivity and automation are concerned.

The goal is to improve existing machines in terms of:

  • Operational efficiency;
  • Productivity;
  • Software updates;
  • Automation updates.
A.Celli Paper Contacts
Riccardo Cattani
ACelli-CATTANI-BWACelli-CATTANI-IST
Phone: +39 0583 984488
Mobile: +39 345 0978270
E-mailr.cattani@acelli.it
Skype: riccardo_cattani1
Franco Howard
ACelli-HOWARD-BWACelli-HOWARD-IST
Phone: +39 0583 984443
Mobile: +39 348 1548151
E-mailf.howard@acelli.it
Skype: howardfranco
Pierangelo Parenti
ACelli-PARENTI-BWACelli-PARENTI-IST
Phone: +39 0583 984483
Mobile: +39 348 9363364
E-mailp.parenti@acelli.it
Skype: pier7o
A.Celli Nonwovens Contacts
Marco Allegrini
ACelli-ALLEGRINI-BWACelli-ALLEGRINI-IST
Phone: +39 0583 2117933
Mobile: +39 348 3866318
E-mailm.allegrini@acelli.it
Skype: marco_allegrini
Jian Weng
Phone: +1 (704) 817 3922
Mobile: +1 (704) 303 1908
E-mailJian@acelli.us
Skype: jian_weng
Paolo Lucchesi
A-Celli-LUCCHESI-BWACelli-LUCCHESI-IST
Phone: +39 0583 2117943
Mobile: +39 348 5915993
E-mailp.lucchesi@acelli.it
Skype: paolo_lucchesi14
Alessio Pardini
A-Celli-PARDINI -BWACelli-PARDINI -IST
Phone: +39 0583 2117940
Mobile: +39 348 3780617
E-maila.pardini@acelli.it
Skype: alessio_pardini

Spare Parts

Any spare part, immediately, for you!

A capillary service available anywhere to offer you prompt support in the supply of original spare parts.

With the goal of supplying fast & reliable assistance service, customized assistance packages are created and offered to company groups also for the installation of original spare parts and for callout interventions in different parts of the world.

A.Celli Paper Contacts
Americas and MENA area
Marlyse Belmonti
ACelli-BELMONTI -BWACelli-BELMONTI -IST
Phone: +39 0583 9844713
E-mailm.belmonti@acelli.it
Skype: marlyse_belmonti
Western Europe and China area
Michela Billi
ACelli-BILLI-BWACelli-BILLI-IST
Phone: +39 0583 984487
E-mailm.billi@acelli.it
Skype: michela_billi
Eastern Europe, Asia and Australia area
Alessandra Panattoni
ACelli-PANATTONI-BWACelli-PANATONI-IST
Phone: +39 0583 984463
E-maila.panattoni@acelli.it
Skype: alessandra_panattoni
A.Celli Nonwovens Contacts
Americas area
Pamela McCarter
Phone: +1 (704) 817 3922
Line 2: +1 (704) 817 3923
Line 3: +1 (704) 817 3935
Fax: +1 (704) 820 6020
E-mailpamela@acelli.us
Europe, Africa and MENA area
Chiara Sabbatini
ACelli-SABBATINI-BWACelli-SABBATINI-IST
Phone: +39 0583 2117932
E-mailc.sabbatini@acelli.it
Skype: chiara_sabbatini
Marzia Petrini
A-Celli-PETRINI-BWACelli-PETRINI-IST
Phone: +39 0583 2117938
E-mailm.petrini@acelli.it
Skype: marzia_petrini
Turkey area
Galip Yazgan
A-Celli-GALIP-BWACelli-GALIP-IST
Phone: +90 216 251 00 82
E-mailg.yazgan@acelli.it
Asia and Australia area
Jennie Liu
Phone: +86 21 6722 5070
E-mailjennie.liu@acelli.cn
Skype: kimyulho
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Mysp@res Service

MySp@res®: A.Celli’s spare parts service is at your service!

MySp@res® is the innovative online post-sales support service. A new reference point for all A.Celli customers who, by entering their UserID and password, can quickly & easily access information on their machines and best manage data, processes, resources and the lifecycle of their equipment, identify, localize and request an estimate for every spare parts component.

Efficacy and efficiency, in a new integrated strategic approach aimed at promptly answering the demands of an increasingly frenetic market.

Interactive 3D views, spare parts localization and management, renderings, photos, technical manuals, machine maintenance instructions and much more, all in a unique product.

A new IT technology that the A.Celli companies can offer today so you can have updated and integrated information on your installed machines at all times.

A.Celli MySp@res®: click to @ccess, f@st to find, simple to m@nage!

A.Celli Paper Contacts
MENA and Americas area
Marlyse Belmonti
ACelli-BELMONTI -BWACelli-BELMONTI -IST
Phone: +39 0583 9844713
E-mailm.belmonti@acelli.it
Skype: marlyse_belmonti
Western Europe and China area
Michela Billi
ACelli-BILLI-BWACelli-BILLI-IST
Phone: +39 0583 984487
E-mailm.billi@acelli.it
Skype: michela_billi
Estern Europe, Asia and Australia area
Alessandra Panattoni
ACelli-PANATTONI-BWACelli-PANATONI-IST
Phone: +39 0583 984463
E-maila.panattoni@acelli.it
Skype: alessandra_panattoni
A.Celli Nonwovens Contacts
Giovanni Pippi
Phone: +39 0583 211761
E-mailg.pippi@acelli.it
Skype: giovanni_pippi
Chiara Sabbatini
ACelli-SABBATINI-BWACelli-SABBATINI-IST
Phone: +39 0583 2117932
E-mailc.sabbatini@acelli.it
Skype: chiara_sabbatini
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Maintenance

Monitoring and taking care of your equipment in order to maintain an edge in terms of productivity, efficiency and safety.

Among the Assistance Services offered by A.Celli are maintenance interventions on machines.

It is possible to arrange not only maintenance services but also preventive services, organizing scheduled interventions and audits that can regularly verify the state of your machines and guarantee their production quality and safety level in time.

In its maintenance contracts, A.Celli can include also additional services such as customized systems audits that based on particular criteria and results, can assess the state of your machinery in order to consider potential improvements – for example, obtaining uniform finished reel quality from one production site to another.

With the goal of offering a prompt & efficient assistance service, customized assistance packages are available also for company groups, for interventions to be performed in different sites throughout the world.

  • Maintenance inspections
  • Safety inspections
  • Production supervision controls
  • Installation of original spare parts
  • Warrantee extensions
  • Free hot line assistance
  • Free remote assistance
A.Celli Paper Contacts
Riccardo Cattani
ACelli-CATTANI-BWACelli-CATTANI-IST
Phone: +39 0583 984488
Mobile: +39 345 0978270
E-mailr.cattani@acelli.it
Skype: riccardo_cattani1
Franco Howard
ACelli-HOWARD-BWACelli-HOWARD-IST
Phone: +39 0583 984443
Mobile: +39 348 1548151
E-mailf.howard@acelli.it
Skype: howardfranco
Pierangelo Parenti
ACelli-PARENTI-BWACelli-PARENTI-IST
Phone: +39 0583 984483
Mobile: +39 348 9363364
E-mailp.parenti@acelli.it
Skype: pier7o
A.Celli Nonwovens Contacts
Elio Onorato
ACelli-ONORATO -BWACelli-ONORATO -IST
Phone: +39 0583 2117942
Mobile: +39 348 6820828
E-maile.onorato@acelli.it
Skype: elio_onorato_acelli
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Training

A company’s added value is its people, their expertise, their experience and training. Obtaining top performance from the technology available is one of the main goals.

For this reason, A.Celli organizes and holds specific training programmes for its customers and for their technicians and line operators.
We place our people and our specialized instructors at customers’ disposal, and can offer the appropriate instruments through theoretical, practical, group or customized training courses.

  • WINDING SCHOOL
    winding-scoolNot an academic experience but rather a training class, held by A.Celli technicians.
    Companies can sign up their best technicians, their process engineers, line operators and maintenance specialists for this very operational, hands-on updating course.
    Experts from A.Celli share their knowledge, expertise and resources, allowing participants to gain complete familiarity with the systems and discover how to obtain the best from their machines.
    Through this experience, the customer can identify its technicians as a precious resource capable of improving machine performance in terms of efficiency and productivity and consequently reduce maintenance and downtimes.
    The course is both theoretical and practical and strongly focuses on identifying problems onsite, on practical demonstrations and on the introduction of daily problem solving techniques, useful in day-to-day operation.
    The course is available not only to A.Celli customers but to anyone working in this field who wants to improve his or her knowledge of some specific phases of the production process.
  • TRAINING AND ONSITE TRAINING PROGRAMMES
  • TECHNOLOGY TRANSFER AND WORKSHOP
A.Celli Paper Contacts
Riccardo Cattani
ACelli-CATTANI-BWACelli-CATTANI-IST
Phone: +39 0583 984488
Mobile: +39 345 0978270
E-mailr.cattani@acelli.it
Skype: riccardo_cattani1
Franco Howard
ACelli-HOWARD-BWACelli-HOWARD-IST
Phone: +39 0583 984443
Mobile: +39 348 1548151
E-mailf.howard@acelli.it
Skype: howardfranco
Pierangelo Parenti
ACelli-PARENTI-BWACelli-PARENTI-IST
Phone: +39 0583 984483
Mobile: +39 348 9363364
E-mailp.parenti@acelli.it
Skype: pier7o
A.Celli Nonwovens Contacts
Marco Nottoli
Phone: +39 0583 211733
Mobile: +39 348 1548154
E-mailm.nottoli@acelli.it
Skype: marco_nottoli