Services / Assistance

Technical assistance and automation support

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Side-by-side with the A.Celli technology, everywhere.

A.Celli's Customer Service is a dynamic structure, able to provide high-level after-sales services, such as, mechanical assistance and automation support, wire and web services, on-site interventions, preventive maintenance and machine audits. Everything is developed in a specific location, in several geographic areas, in order to guarantee a global service coverage.

Our highly specialized engineers and technicians (mechanics, electronics, programmers) are all at your complete disposal to provide the right answers and the most effective solutions. Thanks to VPN technology, we are also able to establish immediate communication with our customers worldwide.

Why choose A.Celli Customer Service?

  • 24/7 phone and emergency assistance

  • VPN Teleservice

  • On-site technical assistance

  • Process supervision

  • Training programs

  • Machine safety audits

  • Technical documentation

  • Local assistance worldwide 

I witnessed the growth and development of A.Celli Shanghai, since I joined in 2002. A.Celli Shanghai, as a professional team, is always serving Chinese customers and satisfying market demand timely with high passion, which wins consistent high praise and trust from Chinese customers.

— Karen Wang, A.Celli Shanghai Machinery co. ltd., Vice-President